How do I enable or disable two-factor authentication on my SaaSync account?

SaaSync supports enabling two-factor authentication via an app like 1Password, Authy, Google Authenticator, Microsoft Authenticator, etc.

It's recommended to secure your account using two-factor authentication because it adds a second layer of protection beyond just your password.

How to Enable Two-Factor Authentication

1. Login to your SaaSync account
2. Click on Settings on the Navigation bar to the left

3. Scroll down to the Two-Factor Authentication section

   

4. Click Enroll to being the process

5. It will then ask you to confirm your password

   

6. Once you have confirmed your password, you will then be presented with a QR Code which you can scan with your camera, or a code you can enter into your authentication app.

   

7. Once you have set up your two-factor authentication in your authentication app, you will need to confirm the current code it gives you.

8. If successful, you should see a notification letting you know it has been enabled. 

   

   

   
   

How to Disable Two-Factor Authentication

1. Login to your SaaSync account
2. Click on Settings on the Navigation bar to the left
3. Scroll down to the Two-Factor Authentication section
4. Click on the Disable button
5. You will be prompted to enter in your current Password and the current One Time Passcode
6. Once you have confirmed both, you will receive a notification that it is no longer enabled on your account.

What if I lost access to my two-factor authentication code?

If you have two-factor authentication enabled for your account and no longer have access to the one-time passcodes please Submit a Request to SaaSync support.