How do I enable or disable two-factor authentication on my SaaSync account?

SaaSync supports enabling two-factor authentication via an app like 1Password, Authy, Google Authenticator, Microsoft Authenticator, etc.

 

It's recommended to secure your account using two-factor authentication because it adds a second layer of protection beyond just your password.

 

How to Enable Two-Factor Authentication

  1. Login to your SaaSync account
  2. Click on Settings on the Navigation bar to the left
  3. Scroll down to the Two-Factor Authentication sectionCleanShot_2022-02-10_at_15.55.59.png
  4. Click Enroll to being the process
  5. It will then ask you to confirm your passwordCleanShot_2022-02-10_at_15.56.51.png
  6. Once you have confirmed your password, you will then be presented with a QR Code which you can scan with your camera, or a code you can enter into your authentication app.CleanShot_2022-02-10_at_15.58.00.png
  7. Once you have set up your two-factor authentication in your authentication app, you will need to confirm the current code it gives you.
  8. If successful, you should see a notification letting you know it has been enabled. CleanShot_2022-02-10_at_15.59.23.pngCleanShot_2022-02-10_at_15.59.28.png

 

How to Disable Two-Factor Authentication

  1. Login to your SaaSync account
  2. Click on Settings on the Navigation bar to the left
  3. Scroll down to the Two-Factor Authentication sectionCleanShot_2022-02-10_at_15.59.28.png
  4. Click on the Disable button
  5. You will be prompted to enter in your current Password and the current One Time PasscodeCleanShot_2022-02-10_at_16.01.31.png
  6. Once you have confirmed both, you will receive a notification that it is no longer enabled on your account.

  7. CleanShot_2022-02-10_at_16.03.08.png

What if I lost access to my two-factor authentication code?

If you have two-factor authentication enabled for your account and no longer have access to the one-time passcodes please Submit a Request to SaaSync support. 

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