How to re-sync a single Zuora customer

If you want to re-sync a single customer via the SaaSync integration you can do the following.

 

1. Login to SaaSync.

2. From Connections find the Zuora data Source that the customer record resides in (assuming you have more than 1 data Source).

3. Select the vertical ellipsis for that data Source.

SaaSync for Zuora Settings

 

4. Select "Settings".

5. Enter the Customer ID (this is customer's billing system ID) and click Resync.

 

Re-sync Zuora customer

​​

While the data is sent to the Destination system immediately, we recommend allowing several minutes for the system to recalculate any changes.​

Still need help? Contact Us Contact Us