What are the known limitations of the Stripe integration?

When sending Stripe data to ChartMogul, we strongly recommend setting your churn recognition setting in ChartMogul to Always recognize cancellations as churn at the time of cancellation. This allows us to properly set the churn date that the billing system provides. This is a global setting and will affect all data sources.

Any payments not tied to an invoice are not synced to ChartMogul.

We do not support credit notes at this time.

At this time open invoices are treated as MRR.

We don't currently support partial payments or partial refunds.